Privacy Policy
Effective Date:
03/01/2025
Friendly Fox AI (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, and share your information when you visit our website
(the “Site”) and use our services, including how we comply with
GDPR
and
CCPA
regulations.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information that can identify you directly or indirectly, such as:
Full nameEmail addressPhone numberBusiness nameBilling and payment informationCustomer review data and feedback (if you input it through our platform)
b. Non-Personal Information
Data collected through cookies and analytics tools:
Browser typeIP addressDevice typeWebsite usage data
c. Client Data
As part of using our services (powered by GoHighLevel), you may upload or collect data about your clients. You are responsible for ensuring you have a lawful basis for collecting, storing, and processing this information.
2. How We Use Your Information
We use your information to:
Provide and maintain our servicesImprove your experience with our SiteRespond to inquiries and provide supportProcess payments and manage billingSend important service-related communicationsComply with legal and regulatory requirements
3. Legal Basis for Processing (GDPR)
We only process your personal data when we have a legal basis to do so. These bases include:
Your consentThe necessity of data processing for the performance of a contractOur legitimate interests, such as improving services and preventing fraudLegal obligations we may be subject to
4. Your Privacy Rights
Under GDPR (for EU/EEA residents), you have the right to:
Access your personal dataRequest correction of inaccurate dataRequest deletion (“right to be forgotten”)Object to or restrict certain processingRequest data portabilityWithdraw consent at any time
To exercise these rights, email us at:
Under CCPA (for California residents), you have the right to:
Know what personal information we collect, use, and shareRequest deletion of your personal dataOpt out of the sale of personal information (note: we do not sell your data)Receive equal service and pricing even if you exercise your privacy rights
To submit a CCPA request, email:
We will respond within the time frames required by law.
5. Sharing of Information
We do
not sell
your personal information. We may share information with:
Third-party service providers like GoHighLevel (to support our services)Payment processors and hosting providersGovernment or regulatory authorities when legally requiredA successor entity in the event of a business acquisition or merger
All partners are required to protect your data and comply with relevant privacy laws.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Analyze website trafficImprove functionality and user experienceRemember your preferences
You can manage cookie preferences in your browser settings. EU users will be given the option to accept or decline cookies when visiting our Site, in compliance with GDPR.
7. Data Security
We implement industry-standard security practices to protect your information. However, no online system is 100% secure. If we become aware of a data breach, we will notify affected users and regulators as required by law.
8. Data Retention
We retain your data only as long as necessary to:
Fulfill the purposes for which it was collectedComply with legal, tax, and regulatory requirements
You can request deletion of your data at any time by contacting us.
9. International Data Transfers
If you are located outside the United States, please note that your information will be transferred to and processed in the United States. By using our Site, you consent to this transfer.
We rely on appropriate safeguards (such as standard contractual clauses) when transferring data internationally, in compliance with GDPR.
10. Children’s Privacy
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes by updating the effective date and, where appropriate, providing additional notice.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
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